Should your package be damaged in transit, Hanna-Browne.com will replace or refund - free of charge - your purchase. Claims must be made within seven (7) days of receipt of damaged goods. We may request a photograph or return of goods to substantiate the claim. No items may be returned to us without our prior consent.

If your shipment does not arrive within 21 days of purchase please contact us for further information. If the package is determined to be lost, we will reship at no extra charge or refund the full purchase price.

You may cancel your order in writing (email, fax or letter) within seven (7) days of receipt of goods for a full refund of the purchase value, provided the goods are returned to us unused, in good condition and in the original packaging. Shipping charges and customs duties are non-refundable; and, return shipping charges are the responsibility of the purchaser. Any goods returned after this seven- day period (other than faulty or damaged items) will be subject to a 20% restocking and administration charge.

Hanna & Browne reserve the right to make a charge for the reshipment of goods if a package is returned to us due to failure of delivery.

When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:

• Subject to the terms and conditions in this legal notice, which may change at any time without notice.
• Subject to all applicable laws.
• Undertaken at your own risk.

The display of goods on the web site is not an offer for sale but an invitation to treat. A potential purchasers response will constitute an offer to purchase that we reserve the right to decline. No offer will be accepted until payment has been taken.

Whilst every effort has been taken to provide complete, accurate and up-to-date information on our Web site, it is not possible to ensure that our site is completely free of human or technological errors. Hanna & Browne reserve the right to correct any errors, inaccuracies or omissions - including after an order has been submitted - and to change or update information at any time without prior notice. It should also be noted that all measurements and colours shown are approximate and a slight variation may exist in the actual goods.

Whenever a group image has been used the item described is the item being offered for sale.

Whenever you shop with hanna-browne.com we obtain from you the information we need to complete your transaction. At no time will hanna-browne.com share this information with third parties for marketing purposes. The secure payment process is handled by Worldpay, an industry standard with Secure payment processing.